Your Privacy is Priority

We at Calibr value your privacy and security. This statement will help you understand how we use and safeguard the personal and business information you provide to us on our website and as a Calibr partner.

Information Collection

When you browse Calibr’s website, personal information is not collected unless you choose to enter information in an inquiry field for submittal. We limit the collection of information about our partners to what we need to know to administer their accounts, provide customer services, offer new products and services, and fulfill any legal and regulatory requirements.  Calibr uses advanced technology and well-defined employee practices to help ensure that customer data is processed promptly, accurately and completely.  Calibr associates and representatives are permitted access to only the information they need to perform their jobs. Calibr maintains strict internal policies against unauthorized disclosure or use of your information. All Calibr associates and representatives are personally responsible for maintaining consumer confidence. We provide training and communications programs designed to educate employees about the expectations and requirements of these Privacy Principles. Representatives who violate these principles or other company policies and practices are subject to disciplinary action, up to and including dismissal.

Information Use

If you provide us with your e-mail address, or have done so in the past, we may, upon occasion, send you information by e-mail. We may use information you have given us to provide a service, ensure proper billing, and inform you about products and services. These offers may be based on information you provided in your initial correspondence with us, in surveys, as well as information available from your card program sponsor. Primarily, these e-mail offers will come from Calibr or the processing partner we connect you with. The lists used to send you information will be developed and managed under strict conditions designed to safeguard the security and privacy of customer information. Calibr maintains your transaction history according to various federal and state laws and regulations concerning record retention.

Commitment to Privacy

In keeping with our strong interest in consumer privacy protection, Calibr stays up to date on current industry initiatives to preserve individual privacy rights on the Internet and in all aspects of electronic commerce. Calibr extends these privacy principles to our business relationships. We expect the companies we select as our business partners to honor our privacy principles in the handling of client information. These include companies that assist us in providing services to our clients. In selecting business partners, Calibr considers the accuracy and quality of the data they provide, how they respond to consumer complaints and whether or not they provide opt-out choices for those whose information they process. In working with our partners and vendors to compile and use lists of clients and prospective clients for marketing purposes, we require strict contractual obligations regarding security, allowing us to audit those who are involved in the process. If you have any questions about this statement, you can reach us at 866-803-1850, or by e-mail at

Linked Internet Sites

User should be aware that other Internet sites to which User hyperlinks from the Site may contain privacy provisions that differ from the provisions provided herein. Calibr is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions. Calibr is a national provider of electronic payment and e-commerce services. Calibr processes transactions initiated by credit and debit cards, checks and electronic benefits transfer (EBT) cards from merchant point-of-sale terminals and via the Internet through its partnering ISOs as stated on our website. We collect information necessary to enroll businesses as clients, to provide the services they have selected, to administer their accounts and to offer them additional or related products and services. These principles define our commitment to protect the privacy of our various customers. Each Calibr partner maintains its own additional rules and practices, which are fully consistent with these principles, and which they may modify as needed for particular products and services, or to conform to local laws or customs around the world.

If you have questions or comments about the Calibr Merchant Solutions Privacy Principles, please contact Calibr at 866-803-1850 or by email at